Guitarist Magazine

Can’t open app it’s basically useless

Not all bad and somewhat more useable than the iOS version because of the larger screen on my Macbook. Still plenty of room for improvement but that's been the case for years already so I question the effort behind making this a great app instead of mediocre.

I choose to use digital content so I’m stuck with this awful app. You have to zoom each page to read the text which makes turning a page impossible. When a new mag comes out you have no choice but to download it which means leaving whatever you were trying to read before. You can’t select text in order to do a “look up”. I realise that’s to stop copy and paste but who the hell wants to copy and paste commercial gain anyway. The app is clunky and the UX is poor. It makes me want to stop subscribing to the magazine. My 2 stars are purely for the content. The app gets -2 stars

I subscribed to the Guitarist, a magazine I use to read regularly. I thought I would subscribe to the digital version as I wanted to read it again after not reading it for a few years. The whole experience of trying to get a digital copy was dreadful. I followed all the advice from the “help centre” but to no avail. I persevered for a while but could not get anywhere with downloading a copy I had paid for. I have cancelled my subscription, hopefully, and will not consider buying anything from Future Plc ever again. All I can say is get your act together Future Plc, the current customer service is dreadful.

Been reading this since issue 1 in 1984. Thought I’d go green and change to digital, which I have done successfully with a number of Other publications. Total confusion after I registered. Turns out I don’t have an account, but did I register with iTunes, my favourite magazine or magazines direct? Reply from the help emails takes three days and tells me to use menus that don’t actually appear on the screen. A shambles. To be fair I don’t really need to read identikit articles on vintage Les Pauls/strats every single month, so I’m not missing much in the way of creative content.

Subscribed but continually shows me the sampler not full issue. Very annoying

I find the adverts more interesting that the rest of the magazine. Sept/Oct editions have to be the most boring of the last six issues. It is the same old, same old regurgitated stuff month after month. I wish my wife had not purchased 12 month subscription for me at the beginning of lockdown and instead given the money to a charity.

Love the mag itself but hate trying to find where I am when I come back to it. I have lost count of how many times I have needed to re-download my current issue. Still a brilliant magazine once I get there though

Great magazine been a subscriber for a while. Love it

I subscribe to both the hard copy by post and the e- version to my iPad 2 and my iPhone 6, I want to read the e version on the plane on my holidays but because I am offline it will not allow me to access my saved and stored library, very frustrating