Hale Hub

Some major oversight in the UI. When I go to book an appointment there is no button to pres to create the appointment and I am stuck in that view. Best guess, some issue around responsive design across mobile devices.

I successfully set up my account on the website but when I open the app, nothing happens. The logo on a white background doesn’t change. I’m not sure how my allergy office expects me to use this to keep current on my shots.

My doctors office needs me to log on to say I have arrived for allergy injections. As well as make new appointments. I haven’t been able to get on for months. They have reset my account and password several times. With no change. It just looks like it is loading, but nothing is happening. If I put in the wrong password it will tell me incorrect password.

It’s cool because this is for MEDICAL services and now I can’t access ANY of my child’s stuff because the app won’t load and you can’t actually access it through the web without it trying to take you to the app. The app that doesn’t work. This is disgraceful.

The application will not allow me to make the doctors appointment nor pay my invoices. There is no support for the app… offices need to stop outsourcing everything!!!!

I have not been able to get past the logo opening page of this app in months. My drs office says I need to go to the website and reset …. Reset what. I’ve been on the website and can’t find anything to reset , can’t even find where to reset password. Now they are going to online billing only and I have to rely on this app and website which are terrible to pay my bills and I don’t even get notifications when I have a payment due ! Incredibly frustrating

This app barely functions at the best of times. It’s embarrassing how poor and buggy the app is.

This app gives a 404 error when you have to sign the patient consent form. I don’t know how a health app can screw that up. If I can’t even give informed patient consent then I definitely don’t want to use my credit card on this app. Maybe they will just misplace that information too.

Garbage app. Crashes when I login and there’s no support provided whatsoever.

The website is terrible and the app is worse. Don’t even bother. It’s the one way I’m supposed to communicate with my doctor and ever time I hit send on an email in the app, it crashes. It’s be easier to find a new doctor.