Halo Chlor GO

App and controls options needs some work to be more user friendly, with some basic other features.

Very useful for controlling the equipment, but appalling in that every time the phone locks and you want to go back to the device, it is so frustrating that it then decides to disconnect and then you have to reconnect, but it frequently decides that it cannot reconnect and you have to go through the process multiple times to get to it. Please fix this, exceedingly annoying.

Apart from poor connectivity, the main issue is that the error logging feature has been removed. There is no reason for this and users need access for warranty purposes. It appears this was done due to a bulk of hardware sensor issues which Astral is now seemingly seeking to avoid replacing.

Just look at the reviews. The lack of developer response and lack of updates is a red flag. App says I need a firmware update but the device cannot find any updates. The app say the heater is always on. The only way to turn the heater off is to do it manually. Spend your money elsewhere. Developers, would you care to respond to the negative reviews?

I can be standing directly next to the Halo Chlor unit with it and my host UniFi network showing a strong wifi connection, yet the app might repeatedly fail to connect to it via either Bluetooth or internet (iPhone 15 Pro Max on iOS 17.6.1). And its seemingly random; sometimes it will connect instantly, other times I give up after several attempts. To make it worse it automatically disconnects you if the phone goes to sleep.

Concept is great and when it works it works well. Ideal for remote management of a pool. However the software is buggy - especially the recent update. The app often won’t connect and requires many attempts - either by wifi or Bluetooth. Often it’s quicker to kill the app and restart in order to get a connect. This stuff isn’t rocket science - fix the issues and you have a decent product.

Was really excited to have this system as recommended by our local pool installer. The app worked as intended for the first 2 hours. Now I can’t connect to the system at all. The HALO box connects to the phone then drops the connection. Have tried on multiple phones and iPads. Pool installer does not have a work around either. Cannot recommend the product in good faith currently.

App wont load on iphone or other devices. Please amend for pool users who are recommended to this defective by pool companies

My partners Samsung phone seems to work, but the app doesn’t work on my iPhone. Have updated my software, restarted and reinstalled the app multiple times. The app only displays that it is loading. Even after 30 mins it shows no error messages, just continuously loading. The App Store doesn’t allow me to report a problem as it says the page cannot be found, not sure how to resolve this.

App will not open after the latest update any help would be good