Happy Joe's Pizza

APP IS CURRENTLY UNUSABLE. The first time I tried to use the app, after struggling with it glitching and just straight up crashing, I finally got the order in, only to show up at the store where they don’t have an order. Impossible to use any rewards or points, hard to navigate. The most recent update brings you to a page you have to put your phone number in to “verify information”, only for it to tell you “someone’s already used that number” and you’re stuck on that page, no amount of exiting out or even deleting and reinstalling will fix it. What’s the point of making customers use the app for deals/rewards if the app doesn’t work? So frustrating that it makes us not want to order from Happy Joes again.

Completely non functional app

This app is crazy to me. There are two restaurants near me and both have given me attitude about how they cannot use coupons from this app because they don’t have scanners. Then, when you try to order through the app, it won’t give you the discount there, and it tells you you need to order it in person and show them the app. They get really fussy with you, and I’ve literally had someone argue with me before. Can this be fixed so that it works at all locations? Maybe more of a customer service issue…but the app would help eliminate some issues if it worked.

I signed up for the app and used Apple to sign in, then went to order and it asked for me to log in- which I did again then asked for location which I already had my local Happy Joes then I had to log in again. I gave up, my suggestion is to call - it will be less challenging and frustrating.

The app clearly says “redeem 100 points for $10 off your next purchase.” However, every time I want to redeem rewards, the restaurant declines letting me do so because it’s already part of a “deal,” i.e. family night, which was nearly $25 when I last went months ago. I’m sure it’s even higher now. Another location didn’t want to accept rewards for the buffet lunch a couple of weeks ago. Unreal, there is no “deal” for that! This is one of the most expensive pizza places in the area and they’re not nearly as busy as they once were. They should be more accommodating for their own app or they’ll keep losing more and more customers, myself included.

Gavin soo nice. Greet us with smile and friendly.

Prompt and accurate service 😋.

What a great place to enjoy time with your team an the service was great, thanks to the happy joe team!!!

Phenomenal pizza! The buttery crust is what makes it so excellent! The diced ham on my Hawaiian is a huge difference then the sliced. The sliced ham with get way overcooked and get real tough. HJ is the best.

The amount of times it kicked me out and made me fill out information i already had to give to make an account in the first place was insane just ended up deleting app and calling in