Harmons Grocery

Best store by far in our area! St George store is excellent value and quality products! Never a bad purchase!fresh vegetables and quality people working there!

This app is unusable. It took way too long to create an account, and then once I did, I couldn’t log in. Then I click on “Forgot Password” and it logs me in instead. Then, I can’t search anything and the page/app crashes.

So I am unable to even login into the app. I somehow got logged out. I can login on the website and it shows my past purchases, but my points are gone. What is going on this sage just taking up space if I can’t use it.??

The app was fine for a little bit but recently started to have all sorts of problems can’t even log into the app to see fuel rewards or anything. I can log on fine on the website so I know it’s an app issue.

I have been a shopper at Harmons for a very long time and over the last several years, have tried to use the app effectively however it tends to be more frustrating than helpful. Many times there is an error message when trying to log in and there is no recourse to fix it. I was in the store today hoping to get my freebies I’ve earned but couldn’t log in (even online) to view my account. It would also be nice to view past order as well as look up in the app the prices and quantities available of products in the store before heading there. I’ve also had problems with it keeping the location of the store closest to me. It’s not fun to select that over and over each time I do a drive up option. It would be nice if it just remembered my favorite store.

It would be very helpful if the option to add your foodie club card to Apple wallet was available in the app and also with voiceover running on my iPhone. It says my prescription list is empty even though there’s prescriptions in it.

Login is required to use an app. As a customer I want this app to allow me to check in an item where it is in the store, but if you are not logged in you can not use it. I registered an account associated with my phone number few years ago. I can not remember which email I registered with. I tried every emails I have for “forget password”, all said email not registered. Then I tried to create a new account, but it requires to put my phone number, and it says my phone number is registered. Now I can not use the app cuz I don’t have an account, and I can not register account cuz my phone is registered with an account few years ago I forgot which email it was registered with. And I can not use phone number to login. Completely stupid.

I have been trying all morning to do an online order, and every time I get to checkout the buffering circle just spins and spins and I’ve tried like 5 times and it happens every time and I have to change the pick up time every time so there’s no point I might as well go in and not do the online order. Absolutely stupid!

1. Text is too small to read on my iPhone, especially on ‘View All Coupons & Freebies’ 2. Old prescriptions never clear out of the list. If a prescription is expired, it should not be on the same screen. It’s confusing when trying to refill scrips.

A friend recommended I switch from Smiths delivery to Harmons and I can’t figure out why, the app is miserable! I spent two hours working on my order which was very slow and buggy and by the end I couldn’t make the purchase anyways because my account had an old phone number and for some reason the system recognizes my current number…ok, well don’t stop the purchase, merge the accounts! Even when service agents say they’ll fix it, they don’t. I’m onto my second purchase with same exact issue. What is interesting is both times I was blocked in the app from scheduling delivery (it just wouldn’t work) and how often I have to keep entering my password throughout the app. It’s just a miserable experience! Use all that money you charge on expensive groceries to hire excellent UX and Engineers! I gave your delivery service a try and had to pick up both times. You app makes my phone HOT, literally! That is worrisome! I won’t try again.