HealAdvisor

The app loads a blank screen. I am running the latest iOS update on an iPhone pro max 14. Help!

I don’t know who Healy has hired to build their apps, but they are the most incompetent bunch I’ve ever seen. Yesterday’s update once again has left the app in a frozen state, stuck on the loading screen. For products this expensive this is unacceptable.

There is a blank screen! Nothing is coming up

I constantly have to uninstall and reinstall this app for it to work. It regularly will not function. Support helps but is cumbersome and slow to respond. I do not recommend this product.

This app never recognizes my login. When it directs me to the main Healy site to reset login info, I login (with same login btw) but cannot get around this fiasco of an issue. Please fix this!!!! I love Healy, have paid a lot for it, and would really like to use all that’s available. Thank you

First off — I really like the Healy and have no complaints about the programs themselves. However the HealAdvisor app is a disaster. It doesn’t appear to have any internal memory — it constantly forgets that I’m logged in, so I have to sign in again, and whenever I do so it ERASES my previous data. Any saved programs in the program pool = gone. Any schedules I had created = gone. This isn’t a multi-device issue. I’m using one iPhone, one account, and it can’t remember things for 24 hours. On a similar note, I’m not sure what the point is of having an account at all. The app makes a big deal about “syncing your cloud data” whenever I open it, but it clearly doesn’t store anything useful in the cloud or it would remember me from day to day. I bought my Healy with this account, but it amazingly cannot figure out what programs I own, because it asks me every time to select them. I don’t remember all the names, so I have to go to the regular Healy app and compare to select them all. Don’t know what the point is since it’ll forget all about it in 30 minutes! TL;DR: the app is awful. I don’t know how they can get away with this given the cost of the HealAdvisor editions. Absolutely appalling development standards. I have gotten free beta apps that aren’t half as buggy as this one is. FIX IT!

I miss the assistant. Now that I have to type an issue in, I get strange choices that pop up to choose from. For instance, when typing inflammation in the search bar, the word Balance appears several times with numbers behind it. I have no idea what that means. If I type inflammation in and hit “Done”, no programs come up at all. I need directions on how to use it. The tutorials don’t help.

It doesn’t show me recommended programs when I search

Terrible app to try to navigate!!!!!!

This app is constantly not working or changing itself without any previous notifications, I use it one time and the next time I wanted to do another protocol it made me sing in again , enter my password and it did not open in full version … it wants me to go on tutorial mode and I have an account with it… so disappointed