HealthHub by Al-Futtaim

The best clinic , Very supportive staff , each of them is always so good while dealing with patients , makes thing simple and easy , neat and clean . DR. SAI SOUJANYA SARVA in my opinion the best gyno that we have ever met in Dubai . Genuinely She is the only reason we will never going to switch to any other clinic from HEALTHHUB . Thanks a ton for our each visit @ Dr. SAI.

Excellent

Please add option to view data of other family members also

The app is ok to book an appointment. Funny part is it can be registered with one number for each patient, so each time i have to register for my child i register with my name as i am logged in with my credentials. Now each time you show up at the clinic they cancel the appointment and then book it again under the actual patient name. Suggestion is why wouldn't the app have an option to add dependents and then book directly for the patient rather someone else.

Recently the app is not showing lab reports. It will give you notification that the lab report is ready to view and then upon opening, the file doesn’t exist. I called the agents as well and they just said to uninstall and install the app, which doesn’t work. Though the clinic will be sending the result via email, it just take for them a very long time to do it. I hope this gets fixed. 🙏

Easy to use

Overall good app and every available option is clicking and working but easy access and shortcuts should be provided. E.g Rebook the appointment with the previous doctors in History Tab. There was no “go back” button to go back in Visit>History>Lab reports so i had to close the complete app and re-open to access other tabs.

There is full mess on allocation of token nos. The nurses prioritise the token whatever they wish or whoever pressurize them. Waited for almost 3.5 hrs for just simple general practicner. I will not recommend this except if somebody want to consult pedatrician dr niley.

had a problem with my My toenails on Friday so I went to Healthub. BIG MISTAKE! they send me to general practitioner doctor. She didn’t even look at me. So she said you have to see general sergeant, and said me to go to the receptionist, “they will escort me”. So the reception Inform me that they don’t have general surgeon right now. So i asked maybe they have in other brunch? they said no so i asked them to book an appointment they said the earliest day available is on Sunday 7:50pm. So i asked them at least prescribe me some pain relievers, after which the doctor prescribe me some medication for pain. After 2 days of waiting i arrived at the brunch 20minutes earlier than my appointment. after ONLY 30min waiting they instructed me to take a ticket. There was 3 patient’s waiting. after another 30 minute I went to the nursing station to speak to the person in charge. The receptionist jump off her chair and said that she will assist me. After processing me she gave me another token well there was eight patients waiting after which I left. so to put it simpler very dishonest personal.

Good super happy