Healthie

The ideas are correct but the actual functionality and UI is atrocious. Way worse food tracking than other apps in terms of existing food library. It's slow and cumbersome to add your own and very easy to enter things incorrectly

This is a great app that has helped my to reach my goals with my nutritionist BUT in recent weeks it has gotten slow, the features such as the Food journal, the goals and metrics disappear with no warning. My nutritionist has been contacting tech support for weeks and received no feedback. I have tried to contact support and no response. No email saying we are working on the app. Nothing. So unprofessional!!! I hope this improves soon.

For some reason the app no longer has the journal option, when I first downloaded the app the journal feature was a great tool for me to show my dietitian what my diet is looking like. Now the journal feature is completely missing the only thing I can do is meet my provider on zoom and set daily goals. I hope the journal is brought back because it was so helpful

This app is horrible if you have any eating disorder tendencies. You cannot hide the calorie count for anything, and you are asked to “rate” how healthy your meal was (not healthy, neutral, or healthy). Additionally the food database is impossible to navigate effectively. You can’t select the appropriate unit of a food most of the time, so you have no idea how accurate the information is, and you can’t find many common foods.

Update 12/2023 (v.14.3.5). App *still* doesn’t support screen rotation on iPad. Hello??? __________________ Screen rotation doesn’t work in iPad app. I use mine with a keyboard, so it’s almost always in landscape orientation, but the app won’t rotate. Also, the interface is a bit confusing — it’s not always clear what to enter where, and my provider sent me a data sheet with some information but it didn’t appear anywhere in my app.

The chat doesn’t open since the update 2 days ago. This is how I speak to my nutritionist and her staff. Please fix ASAP

There are a lot of things about this app, and the services surrounding it, which are really great. Unfortunately, the app itself is very buggy. I run it on desktop, iPhone, and iPad. The iPad version is the worst. When you open the app, a lot of the information is missing. Documents, chat sessions, etc. I have found the only way to remedy this is to delete the app and reinstall it. I’ve done this three times now. It fixes it every time but very annoying and shows they still have work to do to stabilize the app. Also, the video features are very rudimentary. they would be better off to integrate with Microsoft teams or zoom and leave it at that.

Takes 20 seconds to refresh any page. But after 20 seconds, it doesn’t even get updated. I logged food 2 hours ago and the calories are still not added regardless of how much I refresh

Screen rotation doesn’t work in iPad app. I use mine with a keyboard, so it’s almost always in landscape orientation, but the app won’t rotate. Also, the interface is a bit confusing — it’s not always clear what to enter where, and my provider sent me a data sheet with some information but it didn’t appear anywhere in my app.

Healthie has everything I needed in an EMR to start a private practice! The support team is responsive and very helpful when needed