Hearing Remote

Software does not control the volume! Recommend purchasing hearing aids from another manufacturer not Sonova!

When the hearing aids are connected to the phone, so that phone calls come through the hearing aids there is no way to change the settings with voiceover. They revert back to automatic. When voiceover speaks the hearing aids switch to media mode therefore it is useless to try to set them. we're trying to see which items are selected in many areas of the app. There is no way to tell because the way they are done does not utilize the normal voiceover way of indicating an item is selected. There is so much emphasis on the visual aspects of the app, that voice is ignored. It does not use the standard made for iPhone hearing aid protocol, which would make this much better as well as the hearing aids.

Requires separate adjust. Most of the time will not connect to blue tooth or one will the other one doesn’t.

The latest update didn't fix the bugs. I have contacted the developer several times and I was ignored every time.

This app does not serve me

The original app was simple to use and it worked. This is not an improvement. Keeps turning off my right hearing aid. Terrible.

These are my second bout of hearing aids. The sound is unbelievable. The new ear piece with side ports are much better in avoiding wax plugs. The batteries are too small for a guy with large hands and fingers to change frequently. I wish the batteries were 13 instead of p312. I can see the smaller hearing aids are more marketable at the expense of functionality. I chose batteries over rechargeable due to using my hearing aids at all times except when sleeping. I’m usually streaming or listening through the TV box or using the phone. Rechargeable hearing aids don’t last long enough and when I’m not home without house current I can change out the batteries without having to recharge. The microphone in the hearing aids are an added feature so I can’t talk or Zoom on line without having the phone close to my mouth. Now for the stuff I don’t like. The application is in need of work. The blue tooth connectivity is a constant problem. I find I am constantly having to reconnect to my phone. I have totally deleted the application and downloaded it from the App Store. I have removed the detected hearing aids from the blue tooth and reconnected on the app. I cannot correct the constant disconnect problem of my blue tooth to both hearing aids. I am going to contact my audiologist again. The smaller batteries last about a day and a half to two days. I feel like I’m replacing batteries constantly. My previous application had the GPS ability to go to the setting that I preferred for that location. For instance when I go to church my hearing aids would go to church setting as soon as I pulled into the parking lot. I hope the feature can be upgraded into the app.

The hearing aids are wonderful and allow me to enjoy so many things now

Love the tv connection feature.

I thought my hearing aids would work fine. But it was not to be. Set to restaurant default, the treble sound was too high. i kept getting a whispering static or whistling on my right ear. Using the app l, i lowered the treble setting, but it didnt help much. the restaurant had marble walls and highly reverberant noise. But it was disappointing not to be able to make the proper adjustment. -Jan Herman