Helix Smart

As soon as I open the app to update firmware it exits the screen. App is very slow and not able to update firmware. 2 stars as the watch is good.

Not sure who built this but they need new engineering processes that prevent them from release such crap in production. The first step literally does not work so it’s useless really. At this point in my opinion they don’t have an app.

Most useless app , doesnt connect to my helix smart watch!!! No use

I want to connect this watch to my new mobile but it is not found the device

I am not able to pair the watch with iPhone 12

All smartwatches provide this feature to add any image as a wallpaper to the smartwatch but I cannot find this in timex helix app. Am I missing something or is it not supported ?

App always ask for the new update but won’t load completely and it closes automatically without synchronisation

Trying to upgrade the firmware from the app but after a few moments, it simply crashes - no error, no feedback just boom - gone.

This Watch asking for update if I start updating page goes back

I am unable to complete the firmware update process. Reason - app crashes every time. In last one year only 2 updates? Are the product managers sleeping? Is the app team even bothered people have invested money? I bought this watch only because of the brand bane timex but it seems the decision was a pretty bad one. You guys are fit for analog watches only.