N/V

Wir nutzen die Webanwendung und die App von Helpwise nun ziemlich intensiv. Das „Chat“ Konzept ist teilweise ganz gut umgesetzt, hackt gerade bei längeren Gesprächsverläufen von externen Marktplätzen. die App ist leider super buggy und hat kaum Funktionen. Der analytics part ist cool gelöst. Rund um viel Potenzial, ich bin gespannt auf zukünftige Updates.

We use Helpwise for our business and it's great. But the iPhone app is almost useless. Pages fail to load, error messages abound, and functionality is missing.

App had a ton of great potential. The overall UI and UX is very poor.

Unfortunately this app does not work. I only get either a never ending "loading..." or an error message that runs off the screen on left and right. So frustrating, because we love helpwise on a computer!

For those looking for an alternative to Helpscout that need a strong mobile app to provide support - this is not it. This app has a lot of little errors that make it unusable. Overall, I believe Helpwise has a lot of potential, but everything feels unfinished. I'll be happy to update/change this review if things improve in the future.