Hennepin Arts

When it works, it’s great, but it’s about 30% of the time. To be fair, anything connecting to Ticketmaster is bad news . For the #1 ticketing site, it’s astounding that they can’t figure it out. Most common error message: Something went wrong... The data couldn't be read because it isn't in the correct format

I am so frustrated and am not able to get any help online or by phone. This is a HORRIBLE system!!!!!

Was told I needed to download this app to receive my ticket…which went straight to my Ticketmaster account on the Ticketmaster website anyway. Seems like a data harvesting scam to make you accept another useless app.

Will wait for another “new” app before downloading again.

Errors for over a month. Can’t get my tickets to update when I exchanged dates.

Now get error message “data can’t be read because in the wrong format”. Sent a message over to support and no reply. I guess the best option is to just use browser on phone and save into wallet. Can’t access anything from app for tickets anymore.

Was able to log into ticketmaster account and download tickets to my apple wallet, so it did what I needed it to do. Concerts/events are listed in chronological order, which seems reasonable. Don’t worry about negative reviews, just enjoy the show!

Concerts (events) should be listed in performer alphabetical order. Failing that, there should be a search field to find performers of interest; to check on event status.