Heritage Collection

This apps technology is extremely out of date for the photo you must submit. It has taken over a day and I have to reach out to customer support to simply retrieve my hotel key. Simply put it is a large inconvenience and would recommend a different hotel as a result.

Instructions incomplete. You have to guess what to do. Try and error the location of the photo need to be on the screen. OCR function is buggy , birthday always off by a day. After completing registration when you go back to the app always shows error message without explanation.