Heritage Family CU eBranch

So the app is ok until it comes to charges pending…when my charges are pending it messes up the available balance … for example say my real available balance is $45 and then I go and buy something for $5 ok so then my available balance should be $40 but it will show I have $120 for my available and that really messes with me because I could think I have that much and go spend $100 then we’ll I would have over drafted … it’s really annoying

Love the Face ID login on my phone, quick to check balances and transfer between accounts!

TFA still isn’t working! If I delete the app and reinstall it works on the first login but subsequently does not!

Why you charge to deposit check by picture

Easy to deal with and an all around good credit union I like the neighborhood small town feel to our HFCU

This app is great and the customer support on it gets right on any issues. They actually call you within one business day and solve any issues immediately! Not to many banks will actually call you later on the same day if it’s a business day and business hours, otherwise the next business day they will if you email them with any issues! Had purchased something that turned out to be a scam and this bank got right on it and recovered my money back for me!

Many many things that all banks should be!!!

Superior service on all levels. My wife and I have never experienced a financial institution like this one. People that I have referred are also over the top please with how HFCU works with each member.

This financial institution is like family, they take care of you and assist with financial matters and concerns. It makes me feel good to know that if I have concerns or needs that Heritage Family Credit Union is there.

Absolutely the best bank ever!! The Bennington branch has the best customer service!!! Thank you!!!!