Hiatus - Subscriptions & Bills

I had this app a year ago and to this day im STILL fighting the fact that they’re charging me $8 bi-weekly. I have tried logging into every email I own, tried contacting my bank to stop it, customer service was 0 help saying they had no record of me having a subscription on any account yet im still charged for something that was a free trial A YEAR AGO. This app also didnt help at all, didnt recognize half of the subscriptions or bills I had, and any time i wanted to cancel something i just ended up having to go to the original app i was purchasing and cancel it manually.

They charged me money and it is so hard to get the answer why. I haven’t bought anything from that app.

Hiatus is easily one of the most unethical apps out there. They tout that they save you money on subscriptions but even when you cancel the app, with proof, they will not refund you the charges they have made secretly on your bank account. I was being charged for seven months without knowing. Be careful, if you decide to cancel your membership, watch your bank account. Had I said nothing, they would have continued to charge me for who knows how long. Not worth it!!!

Listing of subscriptions, amount in accounts is not accurate/exact. Several cards I have already paid off still accounting. For a financial app to work, the data has to match up. Otherwise, what’s the point - you can do the same thing on excel in a budgeting template. What I really didn’t like is how you are sort of “tricked” into a subscription. They are not upfront about a monthly subscription, but ask you to “donate” on a sliding scale what you can afford, but you don’t notice that’s actually what you choose to pay MONTHLY. There is no transparency around this or clarity for a novice user. Until you look at your account and realize you’ve been paying $10 a month the last 8 months. Very unethical.

Won’t connect acc bc “it’s already connected” Won’t delete acc bc “Acc doesn’t exists” Won’t update contact info “please try again later” Continue to charge my card for 2 years when the app and subscription was no longer on my phone or acc

I canceled my account over a year ago and they are still charging me. Don’t waste your time or money with this company. It is a complete rip off.

I want to cancel a subscription but it says I need to subscribe monthly to this app to do that

can’t end subscription! wtffff

Canceled my subscription and I’m still getting billed every month

This app is great for keeping up with your budgets, tracking bills, and they lower them too. I cancelled hella subscriptions and got my phone bill lower in a few days after signing up for the app. I saw a bunch of reviews about the monthly fee but I think it’s worth it fr you can cancel whenever you want so I don’t really know why everyone seems so surprised. Thanks again Hiatus, you guys are baller.