HighLevel

Only been using HighLevel for a little while now and I’m still trying to get to know it and figure out how to use it but there are some things with the mobile app that I can definitely see need to be improved for starters. I have over 386 badge icons on my iPhone app and I have no idea how to clear them ported a ton of stuff in like all my contacts and everything so I need a way to clear all of that cause I really don’t need to be notified that I imported 386 contacts. also live chat conversations don’t get pushed notifications on my phone or maybe I have it set wrong or something but definitely need some help and that alert notification area

I switched to GHL at the advice of my marketing manager. We though it looked pretty slick to support my growth but has turned out to be the biggest mistake sadly, resulting in loss of income. I did not understand why my last two email campaigns got hardly any sales and then recently discovered that any emails sent to G mail contacts were placed in their spam folder. I lost so much money in potential sales due to GHL email server being on G mail’s spam list. A huge percentage of my contacts have G mail accounts and were not seeing my emails. As far as the phone app, it is very limited and you have no access to your GHL account on this app. It is only to track incoming messages. You cannot check progress of campaigns with it. Once I read or delete all messages and mark as “read” it still shows I have the same amount of messages so was totally useless to me beside seeming in one place if a message on social media came in. But I see those when I’m on social media so it just felt redundant and useless. Sorry GHL but you lost me. Another issue is that I was given a sub account from my marketer and so I was not listed as an administrator and therefore I could not change any of my business settings or logo or anything. So if somebody sets this up for you to use as a sub account be sure that you are listed as an administrator!

I am getting so frustrated with go high-level. Where is the Community app? I’ve been on YouTube all day seeing that the Community app has launched, but I cannot find any links to download it. I am very close to switching my entire platform because it has not made communication with my members Seamlessz this is very inconvenient.

Suddenly can’t connect using Wifi, but without Wifi it loads. Everything was fine till just suddenly (on multiple devices both iPhone and android). Please fix ASAP!

We just NEED the ability to cc/bcc on new emails And Ability to forward previously sent emails! Recipients think it’s very strange that I can’t forward Today my app is bugged and not working. Won’t let me login. But I love it so much I’m still giving 4 stars lol

Constantly shows I have a Notification when there are no Unread messages. If I log out and back in, notification goes away until I get another message. Please fix…still an issue 5/1/24

GHL is great for scheduling and tracking campaigns but I am having trouble seeing value in the email service. This is a pain because I now I need to cancel mail chimp because I don’t want pay two two bills but mail chimp integrations are WAY better. PLEASE GHL improve your email tech!! The emails do not save as you are building them and lack so many basic design options. It’s like using a rudimentary version of elementor. But that’s it so basic. The auto save is so counterintuitive for 2024. No one used to a certain level of tech wants to step it down and go low level. No one investing in their business wants an app that makes things harder and less streamlined. We want to cruise easefully as we work and get things done efficiently and most importantly with style that makes and impact! GHL is not offering this in my opinion and needs help. The last email I worked on for three hours and lost everything! The padding between boxes is 12px on all sides so I have to reduce the darn padding because it causes huge gaps in emails and looks ridiculous. As far as this phone app, notifications don’t clear after I read messages and yes, I check all locations. Please improve these things and I will up my stars. Thanks

I use GHL every day for work and the desktop version is great, however when ever trying to work from the app it’s impossible to pull up contacts. When filtering to find messages not all messages show. I’ve got a filter set where I get a text any time someone responds to a message so I know I have new messages. However when I go and look under unread messages they aren’t there. It would also be nice to schedule messages through the app like you can do on the desktop version.

The application keeps crashing when you try to use manual actions.

I see the value but if this thing cost as much as it does. Then it should have an option to import contacts. Right now I’m look at manually entering all of my contacts one by one. Switching back and forth. There has to be a better way. Update it and I’ll give you more stars