History Extra: Unlock the past

Cancellation is so hard!!! I sent email many times but admin responded like robot and avoided to answer my question. I am so disappointed.

Very confusing and not easy to navigate to where you left off. My app just plays the same episode over again and does not automatically start the next episode. A timer to switch off automatically would be good.

I call it bite size history giving overviews in nice easy chunks. I love it. Not scholarly too deep but explains it all. Brilliant. The promotion price makes it pennies for vast knowledge fun

Been a subscriber to both history/ revealed digital editions for a couple of years now and they are very informative and educational for all ages, for me the app is great, having audio read along would be a welcome addition like in the bbc history and revealed apps. Can the website be made completely adfree for subscribers? . I’ve never tried the print editions before but I’m thinking about taking them out at some stage:)

I like the app, but I bought a print subscription, so should get free access to this - this element of the app/website is shambolic as it never recognises my subscription number which has been given to me by numerous staff members. I’ve had to start a trial and another phone call is needed to try and sort it out.

I’ve tried and tried to get access on line to the history revealed, history extra (which was advertised as being free worth £34.99), and access to all the podcasts. I’ve paid the subscription and spoken to the people in the phone. Still I get asked to subscribe or take a free month trial. I’ve no idea where to turn now to get this access.

Love that I can listen on the go without any adverts - always find them so annoying

Like others who have commented here, I have a print subscription, can access the web page but not the app. I’ve contacted support several times but only got one response which suggested I reload the app and change the password. This has been done but still no access. Frustrating.

I’m a print subscriber to History Revealed and received an email saying this now comes with premium access to History Extra online and on the app. I registered for this and the website works fine however, I’m unable to view anything on the app or listen to any podcasts as it says they’re only available to subscribers. I’ve messaged the support team for assistance but haven’t heard back from anyone.

As a magazine subscriber I was offered a free subscription to HistoryExtra. However, the app won’t let me read articles as it says I need to be a subscriber. I emailed support and nobody has got back to me. Very disappointed.