HOPR Transit

I have parked the vehicle after my last ride at Oak Collegium . I have been trying for 10 mins to get bd the ride , pull down lever and hear no beep sound while my blue tooth was on with no problem. It is still counting without ending the ride . I should have been charged for 10 mins more fixing this damn thing . I am very frustrated after taking this ride . It’s not the first time I had experienced this problem . Yesterday had the same issue . What are you going to do with it !? I scan the QR code to report the issue and it says failed , standing here like an idiot . Please get back to me and also do not overcharge my account .

It can’t unlock the bike after payment!!!!

Some of the bicycles’ QR codes return error

I tried 20 bicycles in ubc. 19 out of 20 did not work due to app issues.

Website won’t allow me to search for my location. App malfunctions and does not work due to an unspecified error.

Inaccurate information on the receipt

App doesn’t work. No text codes to complete enrollment. Call support just says this is an ongoing issue they will report to development team. Just an awful service and a complete waste of time.

¯\_(ツ)_/¯

You cannot see online how many bike or bike stations are available in a location. Had to download the app, enter phone number and email address to find out that (when I checked) there were only seven bicycles available in all of Atlanta. Deleting app less than an hour after downloading.

Loaded money into the app. I tried to use the bike and every bike wouldn’t work. I tried to get my money back and customer service was like “once you paid we can’t refund you”. Here I am trying to use it and the app won’t let me login. Don’t even bother.