Hotmoon

I’ve reached out to your team. I’ve gotten to response back. I’m currently waiting to see. When is this going to be taken care of your team said shortly it’s been nearly the whole day. Your app is not responding to change password. Keep saying error message your app should also, offer more times to set more alarms. app should be in full equip not having customers wait to fix a glitch over a half a day and still not yet resolved

This was a great app and sound machine for about two weeks. My daughter loved being able to choose the music and customize the light. However, the latest update rendered all of those features unusable. Now it’s just like any other sound machine.

Great app, I purchased the sound machine and used to listen to it every night, but now every time I try to sign in, it gives me the error message, I am not sure what is happening, if it is a bug or what, very disappointing. Update: The developer reached out quickly and fixed the issue. I can use the app with no problem.

I like this machine. I bought this so I can mix my own sounds. However, the mix needs a schedule timer, I want it to turn on automatically at 9pm and turn off at a certain time.

There needs to be an update to the schedule feature that will allow you to schedule your created favorites from the cloud options instead of just the ones on the machine. There is a timer setting but mine never runs the full hours without it stopping and having to turn the sound back on. I keep the machine plugged in at all times on a bedside table. Also, a wall adapter plug should be included with the purchase of the product. There may already be multiple schedule settings allowed but if not, that should also be an option. You should also be able to edit your favorites rather than having to delete the entire thing and start over. The sound machine otherwise is fantastic and the options are endless with the use of the app!

The app won’t let you input a password to create an account. You need a sign-up to connect a device. This app is most likely a scam.

Rendering the product’s “smart” features unusable.

Very buggy trying to take the Omni on or offline. Will suddenly go offline for no reason and the app has to be restarted. Large pauses in sound before looping. App keeps turning on the light for the Omni randomly. Cannot use my phone for any other sound while the app is working. If you want background noise and to watch or listen to anything at all on your phone, do not try this. All around, didn’t do a single thing well.

Love this sound machine. I have not slept without a sound machine in years and this is by far the best! Great quality speaker and sound options! Bonus features like using wirelessly, breath light and off line sounds. 4 stars instead of 5 because you can not easily listen to each sound individually. The “all sound” page creates a mix with each sound as you click through, then you must manually remove the previous sound to hear the next sound separately. - hopefully an easy update that will make this the last new sound machine I ever shop for!