HPL Mobile

This is a wonderful app. Very user friendly and fast. The one thing that’s annoying is that it logs me out often and I have to get my physical library card to log back in. Often when you just type the number, it says "an error occurred"... all very annoying. Other improvement suggestion: please get the app to send me notifications when my holds have arrived or when a book is due for return. I can't keep checking the app. To developers: please respond to your users so we know we're not wasting our time leaving comments here. Remember that all positive and negative feedback are opportunities for you to improve and negative ones are more meaty for you.

App is working great!! It’s intuitive, easy to use, and seamless checkout of audio and brooks

pretty good, but it’s kinda slow and desperately needs an update regarding screen size and loading speed

I would like a “SECURE” way to load funds into our library account through the app (I.E funds for printing and so on) But thanks for what you guys do for the community!

App is great, but recently found issue. Not sure if it’s a newer version app or recent iOS 12 changes. When doing refine search in “just ordered” to select certain format example blue ray, the “done” or cancel button appear to complete your selection. The done button does not work anymore. It use to. Tried deleting and reinstalling app. Same issue with my wife’s phone.

In the search feature the done button is not working

Use this app a lot to access library services and generally love it BUT last couple versions you can’t filter the recent arrivals and just ordered search’s as the Done button doesn’t work (have tried on different devices). This will really limit app until it is fixed... 😢

Love the app. Find and put holds on titles. Refine searches by format etc. Great for TV series and films. The home page provides recent orders and arrivals.

I love it! It's so cove nine easy and fun order a ton of books and then just go to the library and get them love hpl

Very convenient to be able to check books and place holds within your phone. Simple, just the way it suits my preferences.