HSBCnet Mobile

The app is useless. There are so many features on HSBCnet that are not available on the app. My regular payees don’t show up on the app so I can’t make any payments on the go. All I can do is loon at my account. Uselss

Cannot e-transfer, deposit cheques or really anything with this app. You can only check your balance. They use this app as a verification tool when using your PC. Cannot say enough bad things about it. I will find another bank.

I cannot access any of the details to my account. I cannot etransfer nor transfer funds to my personal account. I have had three different people try to set this up. The fusion was so efficient and net is a frustration

No transactions history for the accounts

I am not happy that I can not get my statements when I access my account but phone.

As of October 6, app no longer accepts cheque photo deposits, fails on multiple occasions on a machine printed cheque taken in good lighting. As of October 7 the bill payment feature no longer works for us. I create the payment and get to the confirmation page and then it just has a loading logo on a loop and never confirms the payment even after a few minutes of this loading screen animation. I cant go through this for every payment. A call to HSBCnet technical support was not fruitful in finding a solution. This has left us scrambling to send payments through another bank. We are very disappointed in HSBC.

Could you please fix your app as I cannot deposit cheques this afternoon? Thanks.

Thank you for the prompt response. The eDeposit works great now! Thank you.

It clearly says on the app that now the users can update to ios16 but i still can't upload a check. Using an alternative phone for that. Hopefully there'll be a fix soon.

Everytime I login to see the account history, you can only see the balance. Can the app default to see history of the last 30 days? Right now, every time I need to change the account filter to see my transactions, very inconvenient.