HTC Check-In

Other team members need to be able to enter team data and make changes besides the captain. The captain has enough to do.

The big relay is in a few weeks and the event does not show up on the app, but if you go to the website it will show the event. The app says not registered, however when I click to register I’m just logged into the website. Relay doesn’t even show up on their upcoming events…

I just downloaded this app to participate in the February Movement challenge. I opened the app, signed in, and then all I got was a blank white screen. I’ve closed the app multiple times, I’ve restarted my phone, I updated my iOS to the most recent one, and I even tested the app out on my iPad. All I get is a white screen.

This app worked great to keep our team connected and track timing for the virtual race!!! It was easy to add and edit data! I highly recommend!!

My team and I loved this app for our virtual run! We found it super helpful since we were all spread out around the state. It was fun to check in with teammates and see their times. The app made me feel connected to the team, even though we weren’t together.

The app functioned great for me and my team- timing, pace, & internal communication and assigning legs!

App is simple to use, I mostly use my own watch and upload my times by manual entry to see my progress with my team.

I like that we can all be assigned different legs and distance. But I have no start button and can’t use it to time my run and when you look at the individual legs it say it isn’t assigned even though it has been assigned.

This was our team's 4th Hood to Coast, and this app was the worst we have used. Initially the event promoted another app for months, and we painstakingly set that up between our 12 teammates. Then the night before the event, HTC rolled out a "new and improved timing app" specific to the event. It was great that it just required a single login to auto-fill all the teammate's information, but that is where my positive feedback ends. As another reviewer stated, HTC Timing had far too many steps to complete at each handoff. Previous apps had a swipe feature (which ended the previous leg and began the next leg in a single motion), and this was far superior to the multiple taps required for a single handoff in this app. The syncing between users was also not good. This never worked correctly for us. We would text between vans to compare what the app said after a handoff, and every time, the other van would be one leg off from the van that just had the handoff. Our old-school stopwatch with pen & paper ended up being more reliable for us this year.

Too clunky to use. A swipe to indicate the transition, finish one runner’s leg, and start the next one’s is all that should be needed. Instead it was something like four clicks to confirm ending one leg and then more to start the next person who by that point had already been out of the exchange for 20 seconds. We stopped using the timing feature after a few legs and started manually entering the times. Even that was unnecessarily cumbersome. After the first 12 legs we stopped using it entirely and instead used an Excel file we wrote. The race should go back to the version of the app from 2017 which was very simple and efficient in addition to using Qr codes to share info in areas with no cell signal.