HubSpot

Not for start ups

Es muy complicada y poco intuitiva…

the one star is a reflection of a mobile app and not hubspot as a crm… on desktop. definitely one of the worst mobile app experiences ever. do not plan on managing relationships on the go.

Forgot my password so I hit the reset password button and tried to get it to send me an email to reset it it 5 times and it didn’t send. Went on their website to find a solution and found a message board with people having the same problem as me but to look at the replies how to fix the problem you have to LOG IN WHICH I CAN’T DO. Called the support helpline and can’t get anyone on the phone unless I give the automated system my hub id WHICH I CAN’T ACCESS WITHOUT LOGGING IN. Download and use if you want but you better hope you don’t have any problems because the people who created this app don’t care about their customers.

This app was highly recommended, but I could not create an account because I use massagebook for my website, booking, and payment processing. Unfortunately, account creation does not allow subpages as a legitimate business website so I am unable to use this service

The free version has 90% of what I need, but would love to use it for marketing soon, also.

Card scan is a joke

I like the ability to keep clients organized and the integration with Proposify is great.

Start using HubSpot for our company to help inform people of our equipment. At first it was a good product after sometime we realized it way overkill for what we needed (we’re a small manufacturing company) I go to cancel auto-renew and their system won’t allow me (your supposed to be able to cancel through their website and it won’t allow me) I’ve contacted customer support and all I’m getting is we’re working on it and we will get back will you from the HubSpot customer service. Don’t sign up with up they try and hold you hostage.

So many things you can’t do in the app that are available on a desktop, I’m increasingly frustrated with these limitations.