HUM Driver

Complete waste of time trying to sign up as driver. I uploaded everything within 10 minutes. After a week of no updates i deleted the app.

So I have been an uber driver for going on 10 years. I saw a report about Hum and was eager to support them and their vision of what ride share could be. I tried to sign up glitches doing so. I finally submitted all the required photos and documentation. It’s been over a week and nothing has been reviewed or approved. I know new start ups can have issues. I reached out to them and after a short back and forth email verifying certain details I was told to hurry up and wait. I will update this review as I get more information but for now it seems support and follow through is an issue.

I signed up and you have to pay a high dollar membership fee to be a part of this app. They charge that to the driver. The driver does not get 100% of the fair as claimed. After five days of having the app on ALL day. I got one ride! Before I clicked on it, it said I would get around $18 and some change. It was a 12 minute pick up. I had to wait three minutes for them to get in. and about 15 minutes to drop off the customer. 30 minutes of work. And they only gave me $13.60. What happened to the rest? It said that they charged the customer $15.71. Then they took a $.57 fee. then, their app says that they charge the DRIVER tax! On that ride and every ride. And you still have to pay income tax on every ride! So now your tax twice? As a driver? What a joke! It went from being around $18 for the ride down to $13.60? No thanks! never again… Do not get lost in the fog of the fine print. just another rip off rideshare app. A wolf in sheep’s clothing… I predict this company will get sued.

HUM= Here You Matte For drivers: 100% of the fare is yours, you deserve it. For passengers: NO surge pricing EVER!

I’ve been trying to close my account for over 3 months but no one calls you back. The app stays in a pending status. I keep getting charged. This is ridiculous. Waiting for a fraud claim with my bank.

Buggy app, terrible integration for payment, no marketing and no riders. Their strategy to get riders is to have drivers for Lyft/Uber try to convert passengers to hum after picking them up. Don’t waste your time and money.

Customer service is absent. I met others with Hum at a coffee shop, but I have never received support for my account after in-person contact, two voice messages, and two emails. I have since stopped trying.

Your paying them and making less then you do with Uber. Got to love the lies.

Him is one of the most horrible ride share companies to get back in contact with potential and future drivers for their platform in general now if I actually get a response I’ll change this review I already paid the $29.99 to drive for them and I’ve made absolutely zero money with them it won’t even give me the option to drive in the in app so until I get this fixed this review will stay up alright get your guy’s stuff straight ok

Let’s make some money!!!!!!!!!