Hyde Park - Winter Wonderland

Only used it once though when we went there😒no point in keeping it only gonna use once

Too crowded. Wait time must be managed better.

In order to login an email is sent with a verification link. Unfortunately, the verification link doesn’t work no matter how many times you click on it or request a new one. From other reviews this is clearly a longstanding issue they’ve failed to address.

Magic link doesn’t work. Link doesn’t redirect to the app.

When you’re sent an email to load your tickets, the link does not open the app (iOS) and so you can’t access your tickets

This app is very good

On their actual website it says “Ticket Not Available” but i did manage to book in their app. Website and App do not much for ticket availability.

The app is not easy to use and not friendly.

First thing the app will try to do is read the clipboard. Any password, link or text copied. Why?! 👎

It’s the worst app I have ever seen in my life, App is complete waste of time, unfriendly and does not allow to make any edits without restarting the whole booking process. On top booking fee of 10% or 15£ is charged which is a scam to use such a crappy and unfriendly app where purchase is is time bound, in-fact they should give discount for user making an effort to use the App. This App will only bring shame to a world class attraction like Winter wonderland.