Hypercharge

Need to logon every time I use the app, they cannot design something as simple as their competitors? They started locally in vancouver, have not seen one charger outside of my building.

I use the chargers at my gym and after a few initial hiccups when they were first installed, I have found them to be very reliable. When I did have an issue, the support guy got on it immediately. The app is super easy to use, 3 simple steps.

What more could you want? It is the simplest and most seamless of the apps I’ve tried and gets me in and out fast.

I’ve used this app 6 times in the last week, and I’ve only been successful 1/6 times. First of all it’s really time consuming/annoying to find your charger on the app compared to ChargePoint (which you can use tap), and then when you finally find it, it takes at least 30 seconds to connect. If connected (gotten 4 timeouts so far, had to move the car to a different station) I’ve been getting random charging rates. Some stations it takes 8 hours to charge fully, other ones 2 hours. I was still charged the same amount regardless of the power rate I was receiving. For the instances that the charger couldn’t connect, I saw I was charged. I reported it through the app multiple times, but still no response/refund. Horrible experience, too bad we were forced to use this at my gym. Otherwise would never stop by these stations in the city.