I amsterdam City Card

the application is totally unusable due to sudden closures

Please solve problems the app doesn’t recognise the order number and say there are connection problems but it’s not true at all!

The app doesn’t work at all, there is no way to book a time slot for most of the attractions. The I am Amsterdam card is REALLY expensive, children have to pay as much as adults, and then you have to struggle to make a visit. FIX IT!!!

L’app non parte..

Likely better off using the physical cards. Lost access to two cards worth 170 euros with no clear way to request refund. App simply states that the cards have already been added to a device.

I had an issue not receiving the email but went to physical store and they took care of it.

I purchased my city card on the website and when I got my card number to add to the mobile application it does not recognize the number and will not allow me to add a card that I’ve already paid for.

We got the 5-day card. It has worked great for public transport, museums and the botanic garden, and the Lovers Canal cruise. But another canal cruise was no where to be seen (there was construction going on at the specified location for the 100 Highlights Cruise. Yet the app still highlights that cruise for me everytime I open it. The Hermitage sent all of its Russian treasures back to Russia in light of Russia’s actions in Ukraine. You would not know that from the app description. A couple of places had different hours than specified. The ease of access to subways, trams and buses and the many free admissions gave this card great value and convenience. I wish it had a skip the line feature but several times we had to wait in line to get the card scanned and a ticket issued.

Very helpful app, easy to use and navigate. I had no issues with getting it installed or set up.

App will not download 😡