iBaby Care App

This app has served me well for years up until a month or so ago. I don’t know if it’s because a new iOS update or what but now the ibaby app crashes in as little as 20 seconds. No explanation for it. The ibaby care company has not given an app update in some time. BEWARE this app and company might be dead.

If you don’t force close the app, it very aggressively drains the battery until you force close it.

It is so unbelievably frustrating to me that I love this monitor, I use it for all three of my kids, but the app has progressively gotten worse and worse. I have contacted iBaby about this several times and have gotten very little help on their end saying that my phone was the issue. I have been using iBaby for 3 years and honestly the first year was great, no problems. Which is why I bought the second monitor for my next baby. We began to run into issues with the sound function turning off in the middle of the night but ended up finding a work around by leaving the app open on our phones. By this point we find out we are having another baby and don’t want to have to buy an entirely new set of monitors and my MIL buys a third monitor for us to use. Now my app crashes within a minute of being open. I can’t use it except for white noise on and off and to check on the baby. My phone is up to date on its IOS and I always do my app updates but this issue will not cease. It makes the monitor almost completely useless. In my opinion buy a different monitor or get a Wyze camera and buy a sound machine. It’ll save you so much headache.

For the last few months I have not been able to rely on this app. It crashes constantly, often as soon as twenty seconds after you open it. It has not lasted through the night in months. This is across multiple camera and multiple phones, that all used to work great until recently. Terrible.

No longer works. App crashes in “lights” in settings tab. Unable to do anything with the light on the monitor anymore. App has become unusable.

I don’t think there’s anything wrong with the hardware itself but the app connection is terrible. We also have a security camera elsewhere in the house and a ring doorbell that run off the same WiFi so it’s not that. It will be working one minute and when I switch to another app and back to this app BAM it’s gone and can’t get back connected. Occasionally I’m able to reconnect it with a hard restart of the equipment but again that’s not consistent fix and that shouldn’t be a solution when the point of a baby camera is to not have to be in the same room. Oh and the breathing monitor is a joke. I pointed it at the baby and then at an empty spot in the room and got the same breathing curve. How messed up is that!?Please don’t waste your money on this!

This app is really useful and I would rate it 5 stars except for the fact that if you don’t force close the app when you’re done, it drains your battery in the background. This has been an issue for years through multiple app versions and on multiple devices. I can understand if you leave the audio on in the background, but even when you don’t, and you just check a camera and then navigate to another app it runs in the background and kills the battery. It’s really a major issue because by the end of the day I’m almost at 0% and I barely even used my phone during the day. It’s consistently at the top of my list of apps under battery and always more than 50% of usage in the last 24 hours. Please release an update that stops this behavior and I will amend this review to 5 stars

The latest update broke the microphone sound. I have two of these cameras and the latest update completely destroyed the quality of sound when we talk through the mic. The sound output is robotic and barely transmits. It’s not the cameras or networks. Very upset about this as I’m marking it at at a 1-star until this is corrected.

They just ended support for products they were still selling in 2020. DO NOT BUY ANY IBABY PRODUCT! I can’t access either of my cameras starting February 1, 2024.

Giving your customers a 5 DAY NOTICE that their WORKING $100+ baby monitor is no longer going to work because the company is going to just stop allowing it to run on their app AND there is no independent hand held monitor for you to use so your $100+ baby monitor that works just fine is now an expensive paperweight… NOT GREAT BUSINESS PRACTICES.