IBM MaaS360

Needs improvement

I always compare any email app with outlook. This app fails on all fronts. The newest issue is I can’t see my meeting scheduled in calendar. Just hate this app.

Just okay app

My top three wants: 1. If you delete a message go to the NEXT message, not the previous one. I know you can switch the direction temporarily but that’s annoying and it’s not persistent. 2. Dark mode (follow the iOS dark mode, ie. automatically switch when evening comes). I hate reading mail at night with MAAS. It’s so bright it wakes up my wife. 3. Undo a la Gmail

If I wasn’t forced to use this app for retrieving work emails, this would have been deleted a long time ago.

Having to use this app is one of the worst parts of my job. The aggressive sandboxing is annoying from a workflow standpoint (can’t copy any text/links from emails, forced to use their awful browser, etc) but I can at least understand that from a security standpoint. What I can’t forgive is the number of times each day the app decides to just go completely catatonic for no apparent reason. I will often get notifications of new emails (though even that will often break), only to find my inbox and outbox are suddenly refusing to update once I open the app, even after forcing a refresh. Then it will magically fix itself a bit later, only to get stuck again. It’s absolutely infuriating and a huge waste of time.

For an app designed for use for businesses it amazes me of how unproductive this app makes me! It continues to tell me I have an email through a pop-up but when I check inside the app for the email it sometimes can take hours for that email actually shows because the app will not refresh. Secondly I continue to miss meetings set up because the calendar never updates for days. It is ridiculous that we have to even use this app! if I could I would give it no stars.

I am devastated that we continue to use this app. Is it easier to not check emails and slowly but surely get behind anytime I am away? Yes. Absolutely. Do the app developers care? No I’m pretty sure they hate us.

The app does what it’s intended to do. I do have some suggestions. It does not accept passwords from IOS keychain efficiently. Can someone look into why? Also my team would appreciate if there was a calendar widget displaying calendar item times and subject line.

There is no notification pop up when new email received.