ICO – Smart pool/spa partner

1st problem was the calibration function no longer works in V2, advised fixed in latest update but yet to prove as waiting for more calibration water to arrive. Today got thrown out of the app and cannot log back in, says password not connected (despite its auto save off in Apple IOS) so can’t be wrong. Now tried to use the forgotten password option but says my account does not exist….. In short they don’t fully test this app, although this is a good device it’s let down by poor software development so after spending the best part of £500 on this due to import duty you feel less than happy as I’ve now been nearly a month without being able to take valid readings and now to add insult cannot even log in to the app to get any readings!

I haven’t been able to take a reading for two days. I’ve updated the app.. tells me it’s loading the update and also tells me that it’s updating the app(make up your mind!). The graphs are showing everything up to Friday but nothing since. Any “new” readings are still from 2 days ago. Going to look for another reader on the market. This is the second one, as the first had battery issues.

Le logo en arriere plan trouble ma vision et rend l'utilisation de l'application tres incomfortable. Est-il possible de revenir sur la version 3 ?

I am new to this app so didn’t see the previous version. The whole premise of the device is that it removes stress in knowing what to do to your hot tub or spa to keep water levels balanced and safe. However, this app does rather let the side down. The interface is straight forward enough but I really want to see how my PH and Chlorine levels are changing over time. Unfortunately the buttons that let you see this trended over the week or month don’t work so I can only see the current day. This would be an easy fix and make a big difference. Please update!

Please revert back to the previous UI and start again. This new one feels old, un-intuitive and not solving for the real problems users face. It’s a visual polish that makes things harder to use. Previous UI was not amazing but it was functional and could have been a good foundation to build on. Look at the simplicity of UI if competitors. Clear data, subtle visuals with less useless clutter please. Your physical product deserves a better app!

Très bon appareil super précis et efficace

ICO est un appareil sensationnel et très efficace Je ne saurais plus m’en passer Il me permet aussi de faire des économies sur les produits

Ce produit manque de fiabilité sur les mesures. Dommage vu le prix de l’appareil 😡

L'application est bonne, mais l'Ondilo n'est malheureusement pas fiable. Premier appareil cassé au bout d'un an = remplacement sous garantie. L'appareil de remplacement est cassé après 2 ans et 2 mois = pas de remplacement sous garantie. On peut certainement faire mieux.

Bonjour. Avez vous un bug d’application car je me connecte a l’application, j’arrive a redémarrer l ICO avec l app, mais il n’y a plus rien dans les notifications et mon ICO n’apparaît pas. La page est blanche???