Idram & IDBank

I tried to attach several US cards to my account none of them went through for no reason. I contacted the customer service they were messaging me back and forth for 2 hours, still couldn’t solve the problem. They had no idea what’s the problem or didn’t have motivation to solve it. It’s disappointing that in 21st century when technology rules the world, its still poor quality in Armenia. You guys need to jump on the problem and solve it, get it done. Messaging me for 2 hours is not the right way.

there are lots of things that makes average user annoyed by this app. Every time asking to turn on notifications its very annoying

Obviously, the app was never tested by those who developed it. It's impossible to attach a bank card and it asks for "verification" without providing any instructions on how and where to make it.

Where is NFC? Why have you removed it, it doesnt cost anything to you, but was really good function, pls bring back the NFC. Also The new update is not good, I like the previous design where the wallet and the card balance were visible on top.

Транзакции стали появляться с очень большим опозданием (два-три дня)!!! Раньше (месяц назад) такого не было! Пожалуйста, почините!!!

Miayn 9 nish karoxes grel heraxosahar dashtum, stacvuma ete hamar@ Haykakan chi hnaravor chi grancvel. Spasumem uxxman.

App has a lot of bugs. Works slowly, allows double transactions. Customer service is not competent at all. Definitely not recommended!

its good but grouping could be improved. I have multiple accounts from the same provider and in the groip i can distinguish them only by the account number but im constantly forgetting which is which. Would be good to have a capability to add an additional note for the grouped item if needed

If this is reviewed by developers, i do not want to sound rude, but shame on you for this kind of buggy app, specially international card processing. The whole idea of old edram before it became idram was about paying utilities and other things for people outside armenia for their homes and other things. If this is reviewed by business team. I would suggest you to find a better IT lead PM not someones brother, sister or anyone who has no id about development and testing of a product before deploying it.

I hope someone from business or development team reads this and does something about this. 2years a go around new year some change were made to the app and since than adding money from international card is impossible on the app. I have to go to the website to add money and success page comes as 404 not found. But at least when i see the 404 I know i got the money added. Please fix on the app top-up function for US cards. Also, after so many years, why would you not implement auto bill pay, so i do not have to login every month on specific day to pay my bills like electrical, gas, water and so on. I have used edram when it just came out and since I wish they made it easier, but so far we billing is not a priority. please work on this. Otherwise people are going to look for alternatives.