iFLO

You are forced to stick to the automated dispense schedule, supposedly to ensure effectiveness. So you are essentially forced into a subscription even if you don't use auto-ordering. There should absolutely be different scheduling options: the recommended automatic dispense, fully manual, every 2 weeks, monthly etc. And having to "validate" the bottle with a qr code is annoying. Obviously the business model is to make money from the refills just like printers and ink, but they are expensive. A $25 bottle at least every 3 months plus ac filters adds up to pretty high routine maintenance cost compared to pouring vinegar in the line or blowing it out periodically.

My unit is in “winter mode” now and is not scheduled to dispense for 6 months. I do not have the ability to change it in the app and customer service told me they can not change it. They told me to just push the button on the front of the dispenser every two weeks for 6 months. Really? This is the best solution?

Don’t buy this product if you are having a white slime issue. It does absolutely nothing for it except turn it blue. Don’t waste your money.

Don’t buy it I just spent 2 hours trying to get my iflo to accept a new cleaning cartridge that still doesn’t work You should be able to install a new cartridge manually and call it a day A manual dispenser option should be offered! I’m going to cut my unworkable cleaning cartridge open and dispense manually What a ridiculous waste of time and frustration Just buy the cleaning fluid and do it yourself This is by far the dumbest product that I bought in several years The phone instructions don’t even work! The electronic WiFi portion of this device should be tossed as it is not intuitive Plus pay phone apps keep popping up the look like part of the application Buy the fluid only and do it yourself manually!!!

I have many iOT devices in my smart home and this is actually one of the better ones. The main purpose of these apps is usually to connect the device to your WiFi - this did that well and gives me updates on the status of the cleaning fluid in my AC drain line. Peace of mind is worth the slight hassle of connecting to the WiFI that all these iOT devices presents

I’ve tried several times to connect. I flow to my Wi-Fi. Unsuccessful at every attempt. Spoke with advisor at the company, same issue. She cannot get the iFLO connected to my Wi-Fi. Back to Home Depot it goes! Nobody available on weekends, or after 5 PM to help. poor Customer Service and three wasted hours of my time. Save your money!

Have tried multiple times to connect iFLO to Wi-Fi countless resets and taking batteries in and out, factory reset, vpn off will not connect to Wi-Fi defeats the whole purpose

Nothing fancy but gets the job done. Had to attempt a couple times to connect WiFi but the set up videos were helpful.

It seems that this does not work unless you download the app and provide your phone number. That does not make life easier. Already get enough spam. No directions in the box. Need to provide your phone number into the app first. This product is a great idea, but having to manage an app and give out personal information is not. Imagine buying a box of nuts and bolts and having to give out your phone number to use them.

The app is very basic and many call to action prompts lead to basic info about the product. I’ve had product installed less than a week but this review is about the app itself. FAQ does not address obvious question of ‘how do I reconnect device to WiFi after power interruption?’ Customer service and live chat has bankers hours, out of luck if on a weekend or after 5pm. App is mainly to set up device and monitor it and reorder refills. There should be a ‘RECONNECT DEVICE’ option in troubleshoot section, like a Ring camera has! Frustrated!