Indianapolis Motor Speedway

The app seems it was built by a person that have no clue on webpages and have not used any other app in his/her life. This happened to me just recently when buying the 8hr event race Oct 5th 2024 ticket. #1. When bought the tickets for the Saturday Event I was able to buy the Paddock tickets without the general admission. If the Paddock tickets are an upgrade how in the world it allows me to buy the an upgrade without the general admission?! #2 Unable to download the tickets using the app. Really?! #3 Why the app displays the 3day ticket parking first when I am buying tickets only for Saturday. Is counter intuitive. #4 Why the app is sooooo sloooooow? #5 When calling the call center the people on the line were not the most kind. #6 Resetting the Password can be easier.

See above

App needs an overhaul. dead links galore, blank pages etc. Terrible app for an esteemed place like Indy. Terrible user experience.

I have been coming to the speedway since the late 70’s! Since then I have brought my parents and my brother. Started brining my wife and my kids now they are married and now we all visit with their families and their kids!! Many great memories were made here!!

Can we please have a printed ticket option? Find I have digital tickets for those who want them but to not allow a printed ticket is a crime.

The app is not useable for me as I change my password and the app refuses to acknowledge the change and says my logging credentials are not correct. Fix your broken app

Impossible to find my tickets. Not user friendly or intuitive. I miss paper tickets.

It is so cumbersome to link tickets. Unable to verify email even when clicking on the link. A complete embarrassment for the Indy500. Even ticket office employees tell you to not use the app and use the web browser for tickets.

My homepage is always blank when I sign in. I reloaded the app, but still doing the same thing.

Just tell us that it's a separate account from the IMS website and that you need to link the two. IDK why you would do that in the first place, but at least explain it to the end user