Industrial Credit Union

Basic without any ability to check on or link multiple accounts in the same bank. Major error, will be changing bank because of the app.

Efficiency

I get an application. Error even after deleting app and downloading again. I’ve also talked to employees at the bank and they don’t understand why. I have to go through website only rather than using mobile app

ICU is a friendly local credit union with great staff and service.

The deposit feature does not work with the recent apple update. The camera is blurry and instructs me to rotate the camera. Unable to get the camera to work.

Camera won’t even open, it would be faster to drive to the bank than try to use the check deposit lately.

Check deposited feature is very iffy if it works or doesn’t

It was great until the recent update. Are you guys ever going to fix this problem? I can no longer cash checks on the app. It goes to a blurry screen that tells me to rotate my phone and obviously, since I’m complaining. Doesn’t work. Please fix this issue.

App just freezes at “rotate device to capture image” message. Been over a month & still no fix.

Unfortunately you can no longer do mobile check deposit if you have the newest version update for iPhone. All it does when you open the camera to take a picture is show a blurry full screen. They kept giving me directions to trick the camera, it doesn’t work no matter which way I keep moving the camera. And you can’t even go back to the home page, I have to force close the whole app. So now I have to go to a shared bank since I moved from my hometown last year, and it’s just a pain. Good thing my job does direct deposit but I got a check for my bday I’ve been trying to deposit. Why do these updates seem to ruin our phones rather than help? Riddle me that one.