InfiRayOutdoor

7000$ a unit and they can’t even afford good tech support or apps? Iray gear doesn’t work 99% of the time

Super glitchy, doesn’t work half of the time you try to do anything and there is no support to update you RH or RL 25 v1 or v2. However I was able to get the viewfinder feature to work and take a photo but it needs to be pretty close for it to work.

The app is not designed by a hunter. Too much advertisement and not enough options for the actual product you spent 5k on. I’m fine with advertising just put it on a separate page than the one you use to operate the scope with. The custom reticle needs a lot more options and needs to be able to edit without the scope being connected. You can connect the scope when you want to upload it. The ballistics on the app is not available on mine but shows it on others. Team up with someone like Ballistic AE and add their ballistics app if you don’t want to build one. Even if it cost to add from the store. Offer more reticle options and colors. Add more ability to setup the scope in the app. You should be able to set up the laser rangefinder from the app so you can position the rangefinder reticle faster with the red laser. The shooting reticle should stay on while moving the rangefinder reticle so you can position it around your crosshairs. I will not buy another InfiRay product until the app is improved. They cost too much for the app to be so cheap. Have someone that actually uses it on a gun design it. It should be taken as seriously as the development of the scope itself. Please fix this before you destroy your thermal sales!

The connection between the device and speed is bad. Finding and downloading videos and pictures is terrible!

The RH-25 is NOT listed in this app and it’s useless to anyone who spent over $5K on an RH-25. I don’t understand why InfiRay would exclude this highly popular and well designed device from the app?? Makes zero sense.

I downloaded this app as directed in the manual for my rh25. The rh25 isn’t even listed under devices, and most of the features and functionality don’t work with the rh25. It’s extremely cumbersome to use with it, as well. This app appears to have been designed last minute, and wasn’t actually tested by infiray. Very disappointed. Buy a $5,000 thermal optic, and the app doesn’t even work.

When you connect to the device for me the xview a prompt appears showing data connection local data Siri etc Keep local data on and turn off the bottom toggle It will connect

This app works well for simply getting the videos off your optic and onto your phone. I spent some time designing a custom reticle with the limited options available (supposedly you can upgrade this feature to unlock more reticle features, but this function is broken in the app) and uploaded it to the scope. Turns out you need to complete this process every time you turn your optic on as the custom reticle does not save as an extra reticle as advertised. Hopefully this will be fixed in a software update, as well as fixing the “Shop” tab in the app since it is currently broken.

When downloading the video from the app to my iPhone it’s super glitchy other then that the app works great

Updated to v 30.0 and now app won’t open on gen6 iPod software 12.5.5