Intercom App Type B

This is an absolute joke. I get a connection issue everytime i need to answer the doorbell from my iPhone. What was the point of spending $800 in this system if I can’t use it? It’s 2025 and this app feel like a 20 year old application. Complete rip off

Extraordinarily unstable to the point it’s almost useless

This app has multiple connection issues when using daily and trying to unlock the door to one of our locations. Additionally the interface is poorly designed as well.

There is absolutely no way to mute this app. It even bypasses do not disturb. Fairly often I go to answer and it just says ‘system in use’ and won’t let you connect even though no one else is using it.

Unfortunately there are tons of glitches and it’s impossible to use if you don’t catch it the first time you get the alert and open the app. It will say ‘system in use’ and then no matter how many times you close out the application you can’t use it. Incredibly frustrating. Also the app is super slow to load.

Do not install this system. The app has a lot of problems. It is slow to connect when someone rings. They frequently leave before AIPhone connects, if it connects at all. Many times it just won’t connect to either the camera or to replay the video so you can see who rang the door. Garbage app that ruins an otherwise good hardware system. DoorBird is better.

This is a (new to us) app used for work. Why are we receiving notifications when not at work? We have cellular data turned off for the app. We were told that it would only send notifications when phone is on the same WiFi as the system. Instead we receive every notification no matter if in building or in the next state. We would at the very least like the option to set a time schedule of when to receive notifications. Like a do not disturb function.

Very slow to process and execute

My daycare center has a front desk, but we also have an upstairs. Most of the action is upstairs and we are using our Aiphone JO app on our phones to answer the door. A lifesaver!

Functionally, the hardware works just fine but their app needs a major update and fix. Doesn't have any option to silent notifications. It's super slow and way way way way too basic. They need to work on their app.