Invitation Homes

The app doesn’t even show the full list of homes available by their company on other platforms. It’s as shoddy of an app as Invitation Homes is as a company. Horrible UI and abysmal customer service. I’m updating my review to expand on how awful Invitation Homes is, not only as an app, but as a company. When seeing a home, you are given a code by the app for the digital lock on the doors. If you expect it to work, lower your expectations and you may have a better experience than I did. Nearly two days later I finally got word from someone about the issue, but it was no longer applicable and I was fed up. The next house I saw was a complete pigsty. No one bothered to even tidy up or make sure the place was ready to be viewed. The worst part is that this company is everywhere. I’d say avoid if possible but in most areas, companies like these buy up all the upcoming properties and demand premiums from renters just to line the pockets of high up execs. You can’t opt out of their garbage “accommodations “ that ALWAYS add $200+ to the base rental price you see. Shady, greedy, and just plain awful.

Worst app I ever use, always says your password is incorrect and I have to reset every time when I need to log, piece of garbage, dvmb IT

This company uses Conservice for water, sewage, and trash. This company is KNOWN to overcharge. They’ll charge $90 for sewage!

Please don’t sign off for this app. They’re using it to steal your identity don’t download this app.

Predatory Corporation that owns residential homes. Unlike other property management companies in this area this company believes they can advertise their rent $200 to $400 less than what they will tell you is due. They have a company called con service where they bill you for water but never tell you how much you use. This is not an optional service they force you to pay for a delivery service to send air filters. This is not an optional fee they force us to pay for smart, home features, and to carry Internet packages to enable their ring doorbells and fancy code front doors this is not optional fees. These are mandatory fees that can increase your rent rate anywhere from $200-$400 a month and they do not pay for pest control like other companies. They do not pay for lawn or pool services like other companies they do not allow you to pay for your own pool service. You must use their approved vendors. They are vendors will often complain that. paying them.

i put in the wrong address once bc i had just moved and they wouldn’t allow me to change it. It took hours before they told me to just make a new account and didn’t help me fix the last one.

The absolute worst company to rent from! They charge you fees for every little thing the house is basically made out of wood! Cheapest material! When something needs to be fixed they wait weeks. Currently trying to get our floors replaced after they ripped them up with no plan in action to replace the floor! Have small children in my home who is getting sick from all the dust that’s coming up from the concrete! DONT NOT RENT FROM THIS COMPANY!

Man with a heavy accent told me I have to download the app to tour a home. Then told me me I needed to enter my email address and create a password for a code. Like why can’t you give me a code on your end. They are really taking advantage of people needing a home.

I’ve been here for 3 months so far and it was and is a great experience

Took my money, moved in and then the police showed up the next day saying my lease was fake and I had to move out in 3 days!! They advertise homes and give you a fake lease, take your money and then call the cops saying they never signed a lease with you and that someone else scammed you. ALL LIES