IOTAS Home

My apartment complex forces me to use this useless smart home/hub set up. App crashes constantly. Half of the time the commands you do on the app. Don’t actually get transferred over to your devices. Hub is off-line almost more often than it is online. Customer service for this app is extremely slow and it can take around three weeks to have your problem resolved after you first contact them. this app is absolutely not worth the headache, but my apartment complex charges us a technology fee and forces us to use this. If it was up to me, I would never use this product.

After a few days of using the app I have to reinstall ist because it crashes instantly after opening it

This app keep crashing. I have to uninstall and reinstall all the time

I hate this app. I’ve had other apps for keyless entry, and being able to regulate AC and they worked much better. This app almost never allows me to unlock my home from my phone and hasn’t allowed me to change my AC in a long time. Now it won’t even open all the way into the app. It’s literally always something with this app. At this point I’d much rather have a physical key, and physically get up to adjust the AC.

Since the last update the app immediately closes when I try to open.

The app has an annoying sign out behavior where if you open the app, but don’t interact with it for a period of time, it signs you out. The only way to regain access is to force quit the app switcher or input login credentials. This seems like unintended behavior. The app also does not support locking or unlocking doors With Siri or shortcuts. Given that scene currently already integrate with Siri and Shortcuts, it doesn’t seem that hard to extend it to include door locks.

The app worked fine before an update a day ago. Now it just closes as soon as you open the app.

This app is very inconsistent in working the lights, I can’t login as it just circles and circle, why is this happening monthly

We’ve been living in a “smart home” building for 4 years. The only option inside our condo is to have iotas. It is a nightmare. It hasn’t worked correctly since day one. Constant connectivity issues. I know of three separate occasions that an iotas professional had to come out to our building to troubleshoot issues that affected everyone. You will be happy to pass on using this system.

The most recent update killed the entire smart home network in my apartment. Unable to get it back and running now