iParent App

Change where you register absentee’s as I cannot find it. It’s not intuitive. Both my wife and I have given up trying to find it. Please sort it out!

Best avoided.

Useless app very frustrating

Intrusive

I keep getting data error when I log in and click my kids name. Tried reinstalling the app several times but it is just the app issue. On a computer I can still see all info.

Push notifications won’t turn on. When I go to the help and feedback functions these don’t work either.

Fed up having to log in with uid and password every time when face recognition has CLEARLY BEEN ENABLED. Please fix.

I use iSams as a Teacher and as a Parent. I despise it. It is fine on a computer but the apps either have enormous lag or are glitchy. For example, I see a badge that I have 38 notifications. On opening the app I go into messages. In the ‘unread tab’ I select a message and read it. It disappears, presumably into the ‘read tab’. After reading all the messages I look in the main menu at the number of notifications; despite reading all 38 messages, I now have 36 notifications. Going back into unread messages and - like magic - the messages I have just read have reappeared marked as unread! The ‘delete all’ button does nothing. Doesn’t even delete one message! So I use the ‘edit’ button in the lower left and delete each message individually…. Back to the menu and again most of the messages have magically reappeared. This occurs in both parent and teacher apps. I installed the app 8 months ago and the issue has never resolved. As our school were usually just sending about 10 news stories a week to parents and nothing else I just ignored the notifications. However, a recent school email tells me that all medical updates for my child will be reported via iSams. I know I will inevitably miss these messages because I don’t have 5 minutes every day to fight to delete read messages and therefore the notifications build up and up. I have deleted and reinstalled the app with no joy. This glitch happens in the iSams Teacher and iSams Parent apps. On a different note, our school uses iSams to email parents various letters. Half go straight to my junk mail and if other parents didn’t forewarn me they were there I wouldn’t notice them. You may say this is a setting on my email account - but explain to me why the same member of staff (school secretary) sent 3 emails within 30 minutes and one made it to my inbox but two went to junk? They all had very similar message subjects. Very disappointing. ISams is fine to use on a computer and has a lot of potential app-wise but the company should not have released these apps until they had been fully tested.

The app would get more stars except for the login procedure. There doesn’t seem to be a reminder for updating your password so when it’s outdated you have to contact your administrator to give a temporary password, login using that and then change it. It’s a pain.

Not user friendly