IQbuds

Purchased hardware to connect earbuds to TV and then changed their T & Cs. They locked the app until I agreed to the changed terms which included some terrible terms. Beware.

My buds have just arrived and the pairing doesn’t work. When I go to the help pages, the help instructions are wrong and at the bottom it tells me that only 20 of 150 people found the instructions helpful. If they can’t get basics like pairing right, how can I have any confidence that the rest of the software works? The online help is useless (it keeps pointing me to the page where the information is wrong) and when I submit a request, the “ friendly Customer Care Team’ might get back to me in 24-48 hours. It looks like this all marketing and no substance. Helping customers doesn’t seem to be a priority. Beware!

Poor customer service. Buy Apple EarPods instead

The buds are ‘kind of’ OK but the IQ Stream won’t connect and I’ve since experienced that the support from this company is very poor having asked numerous times for specific testing of their ‘Stream’ device with a SONY Bravia TV - their support simply refers me to their videos and then closes the ticket. The Buds work well, but it’s let down by the stream product and their poor support.

Only been trying this one day but really excited with the results. Only thing is I usually don’t carry my phone everywhere with me and I notice as soon as I’m a few metres out of the house my earbuds disconnect and turn off 🙁 Searched for an Apple Watch version but couldn’t locate one. If you have one let me know how to access it. If not how about coming up with one? These are cutting edge trend setting world breaking devices. They need to also work with a smart watch or as a stand alone (like hearing aids and watches do) rather than being dependent on a phone Otherwise huge congratulations on these. I’ve been using $5k hearing aids for years. But found turning off street sounds that become so distorted with hearing loss was more important than hearing. So invested in top of the range sound cancellation gear and rarely used my hearing aids. These buds do both with a tap of the finger. World off or sound up, ambiance off and hear clearly what people are saying even in noisy cafes. Genius. Huge thanks 🙏

The iqbuds max earbuds are absolutely terrible! After three months of use, the earbuds no longer connect to phone. The device is totally broken and no longer working as intended. That is just awful for a $500 aus dollar product! Buy a pair of AirPods Pro instead. Apples earbuds are far more superior compared to these absolute pair of plastic duds! And not to mention hundreds of dollars cheaper too!

I have used this app for 2 years but just received some IQ Buds2 Max buds and did the auto Ear ID. It took a few minutes but the results were excellent. The sound is what I remember from when I was 18, clean, crisp and very natural. The App is very easy to use and so far glitch free. Bluetooth connection and reconnection was straightforward with battery percentage displayed and world level adjustment easy to change. The only addition I could suggest is information in the ‘Learn ‘ section on buying replacement tips. The foam ones seem to be Comply Isolation 160’s and I guess the soft silicone ones would be from Nuheara. The other useful feature I appreciated was control of the IQ Stream TV. A polished and useful App.

This app is so good, intuitive to use, includes professional hearing diagnostic, creates the optimal sound experience adaptive to your hearing. Very easy to choose your sound experience including how you enhance or block environmental noise and speech. I’m blown away.

I down marked the App due to impatience, after a month of using it and getting familiar with the options, I wish to change my review for a very positive one.

Amazing product, very satisfied with it. Thank you