Right aid shuts off
Saw a November review doing this very thing. At random times, the right aid mutes itself. If I wait a while it pops back on. Or I go to the app and do any kind of tap, like volume, etc. and it comes back on. The app never shows it as being muted. Happens during streaming or just normal usage. Happened a few times during phone call and it drops the call. After a few attempts at Costco to problem solve, they gave me a new pair. So far, working fine. Jabra support call had no idea what it is.