JAXJOX

I’ve been trying to login for days it won’t let you past the login screen to actually use the app I’m so glad I wasted hundreds of dollars on trying to buy all of your equipment to be rendered useless by something as small as not being able to login to your app. I reached out to support days ago, but no response. If you look at earlier reviews it seems like I shouldn’t even hope for it. I can’t believe they have the audacity to still sell their equipment without fixing their app. It should be illegal.

Almost every time I open the app I immediately keep getting kicked out of it and every time I try to log back in I keep getting a message the says timeout or the can’t recover my password word there are way to many issues with this product also with me when I switch to a different weight the bar gets stuck and the it starts to freeze and I have to reset it all the time that what I get for purchasing these

Can’t log in, just get an error saying ETIMEDOUT

Can’t log in to the app. Looks like server is down and support is not responding

I can’t log in to the app, and can’t adjust my dumbells. It won’t let me reset my password, and I have sent multiple emails to support. I’m still waiting for a response, and it’s been 3 days? Please help.

The app updated and since then it will not connect to the account, it won’t let me create a new account, and it won’t even let me bypass the login so I can adjust the weights.

I can’t use one of the dumbbells I ordered. Customer service experience is terrible. I’ve asked around and many people experience the same issues. Avoid at all costs.

I use this at work during lunch I love it best invention I have a complete guy link my office

I really want to like this but ive followed the instructions but there is some sort of technical issue and there is NO ONE to discuss.

This company stopped responding to support requests and appears to be going out of business as of summer 2023. Avoid at all costs.