JBG Smith Properties

It does not work. The need to update the app

This app constantly signs you out, and recently I cannot log in. It says that my sign in was not authorized and asks me to reset my password. I troubleshot and signed in with the exact same login information on the computer instantly. This app is currently useless.

Constantly glitching, shows I have multiple unread notifcations no matter what I do, can’t register visitors for only certain times

Gotta pay that rent. Help me out, dudes!

Recently the app updated to a new interface. With this new update, I am constantly signed out of the app, which results in me missing important, time-sensitive notifications. Additionally, the app no longer recognizes my username and password. And then, when I try to reset my password, I can’t even finish the process because the app is broken. It will say “Password not recognized. Please press reset password below” when I’m already in the reset password process screen… Very upsetting.

This app is so buggy after the update and the new look is horrible. Push notifications no longer work on devices.

This would be a great app if it worked. Full of bugs. So far I’ve had to delete and re download 5 times the past few months.

The app keeps crashing, none of the widgets work after installing. The older version was so much more stable. It’s impossible to use.

App is completely nonfunctional (constantly frozen with no ability to do anything) after update - please fix.

The app launches but freezes on start, hit or miss if you can get it to work after you kill it and restart. Absolutely useless compared to the previous version.