JBL BAR Setup

Nothing in this app

Unless you connect with Alexa it’s useless and then limited to doing almost nothing.

The app doesn’t work as it couldn’t ‘find’ JBL 800 soundbar. What a waste of time!!

Subwoofer doesn’t connect And app doesn’t connect to iPhone Total rubbish product

Nothing works.

Sadly the JBL app is Useless Until the Bar Firmware is Updated. Fresh out of the box on 1 April 2024. The Bar 5.0 had version V21.21.xx.xx. Very out of date. You can check your soundbar software version by long pressing the unit [VOL- J and (SOURCE) buttons, the software version will scroll on its front display. The current version is V23.29.21.70, released April 16. 2022. Once updated the JBL BAR app found the bar instantly and added it to my home WiFi. I hope the above helps others who are not as fortunate to be a computer technician.

Doesn’t recognise the soundbar. Waste of time

Don’t use this app. It doesn’t work. No access to Amazon Alexa setup. It’s the whole reason I tried using this app. I ended up using the JBL One app for my sound-bar instead. This app doesn’t recognise any sound-bars at all! You follow the connection setup and the app doesn’t pick up anything! Absolutely useless, I’m now going to delete it! I’ve had luck with JBL One app to control the equalizer but I can’t link my Amazon Alexa to it though.

Can not connect to sound bar - continues to look for it while it is already paired to your phone. Can’t do anything with it - worse than the proverbial txxs on a bull.

Please JBL listen to you customers and provide us with an App that works and connects to the soundbar.