JEPCO Customer Services

N/V

Veröffentlicht von: Jordan Electric Power

Beschreibung

The JEPCO application presents the following new functionalities:
Inside menu:
- My profile: the customer can update their own profile to allow JEPCO to better serve them.
- Manage multiple customer sub-accounts/subscriptions.
- Unsent Self-Readings: The customer can take the readings and save it if there is no or bad Internet signal, later on the customer can submit the readings manually, when the internet is available (within two (2) hours) by pressing the sending button.
- Meter Self-Read Archive: The customer can view up to three (3) previous months/reads images (pervious three (3) months meter pictures and last three (3) readings) of his Meter Self- reading (if the customer used the Meter Self-reading feature in the app)
- Complaints Record: Show all the previous complaints.
- Payments Record: This feature only shows the successful payment via the JEPCO mobile application.

Portal Screen:
- Default meter alias name
- Default meter statistical information, such as:
. Unpaid Bills,
. Last Net Consumptions,
. Next Meter Reading (date)
. Others….
- Dashboards:
. Consumption Quantity (KWH)
. Bills Average (JOD)
- New Connection Req.: Customer can apply for new connection request using this service

- Bottom Menu:
. Contact us.
. Notifications: Displays all notifications for registered sub-accounts/subscriptions.
- Favorite services: which include four (4) main services
- Services: Include a menu with all services.

Services Menu:
- Account Statement, this feature is useful for the customer as it can:
. Choose the required sub-account or subscription
. Display all the due bills/invoices and total receivable balance
. The customer can use this feature only in JEPCO branches, by displaying the barcode of the account statement (to go directly to the cashier):
§ To pay a bill/invoice by pressing on the "single" bill/invoice, which shows the barcode that the JEPCO cashier can read.
§ Can pay all outstanding bills/invoices by pressing the barcode icon next to the total bills/invoices, which show the barcode that the JEPCO cashier can read.
. Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)
- Bills: This function allows the customer to:
. Choose the required sub-account or subscription
. “Refresh” to get last status
. Get bill/invoice details by clicking on the bill/invoice
. Use bill/invoice presentment (in the top of details page)
. Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)
- Consumption Calculation, which allows the customer to:
. Use the consumption calculator (for simulations)
. Use to "Calculate" for the current (assuming that the consumption is for a month and calculated on the latest tariff)
- Meter Self-reading:
. This can demonstrate to the customer the following features:
§ Meter ready to be read
§ Meter already read in authorized period
§ What is the next date of meter reading.
. Allows the customer to take, submit a photos and enter the readings of his meters (for the meters ready to be read and for multi meters in one round), in order to allow JEPCO issue a new Invoices/bills accordingly
- Complaint: This service is used to submit a new complain related to JEPCO Customers, for any issue in services or assets related to JEPCO (which could affect the JEPCO services or electricity power services)
- Payment: Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)

- Branches: Include the contact information and locations of all JEPCO branches.
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Screenshots

JEPCO Customer Services Häufige Fragen

  • Ist JEPCO Customer Services kostenlos?

    Ja, JEPCO Customer Services ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist JEPCO Customer Services seriös?

    Nicht genügend Bewertungen, um eine zuverlässige Einschätzung vorzunehmen. Die App benötigt mehr Nutzerfeedback.

    Danke für die Stimme

  • Wie viel kostet JEPCO Customer Services?

    JEPCO Customer Services ist kostenlos.

  • Wie hoch ist der Umsatz von JEPCO Customer Services?

    Um geschätzte Einnahmen der JEPCO Customer Services-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung
Die App ist in Philippinen noch nicht bewertet.
Bewertungsverlauf

JEPCO Customer Services Bewertungen

عمان ضاحية الأمير الحسن

نجيب سعيد on

Vereinigte Arabische Emirate

كان من سابق التطبيق سلسل اما الان فلا يفتح اطلاقاً خارج الأردن

Account setup

HaddadSM on

Vereinigte Arabische Emirate

I changed my phone and trying to install the app and enter my details but keeps saying that the account is created already on another phone. I did delete the app from the old phone and installed it on the new phone but the problem remains the same. Need your urgent assistance to solve it issue. Thank you

Need Jordanian mobile

middleFinger__ on

Vereinigte Arabische Emirate

Why i need a Jordanian mobile number to access it? Who made this app? … Facebook?!!! Have u tried to search for people with high IQ to make ur apps?

الخالدية - المفرق

زياد امين on

Vereinigte Arabische Emirate

هذا التطبيق لا يتضمن محافظة اربد!

الدفع الكترونيا

Abeer Sh on

Vereinigte Arabische Emirate

بعد التحديث التطبيق يقبل فقط بنوك اردنية … ممكن اضافة امكانية الدفع عن طريق بطاقات ائتمان من خارج الاردن

التطبيق لا يعمل

ابراهيم محمد العلي on

Vereinigte Arabische Emirate

بعد اجراء التحديث الاخير ، التطبيق لا يعمل على جهاز ايفون. عند الضغط على ايقونة التطبيق لفتحه، يعمل التطبيق لمدة لا تتجاوز الثانيتين و يغلق التطبيق بشكل تلقائي وهكذا .....

مشكلة بالاتصال بالانترنت

zeidk on

Vereinigte Arabische Emirate

التحديث الاخير ظهر به مشكلة عدم الاتصال بالانترنت مع العلم ان الجهاز متصل و محدث لاخر اصدار. يرجى العمل على حل المشكلة

Store-Rankings

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Kategorien-Rankings
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JEPCO Customer Services Installationen

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JEPCO Customer Services Umsatz

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