Joe Coffee Company

Great!!!

Dear Joe, I’ve been coming to LaGuardia Place for several months, and it’s like Cheers, where everybody knows your name. Whether Adam, Trent, Meg or your other staff, they’re constantly awesome, friendly and super helpful. Give them all a raise. Thank you for them, and simply great coffee, Jennifer

The updates are great, thanks! I am more likely to get from Joe’s now.

Constantly logging every time I open the app. Please end this suffering and go back to punch cards.

The most recent app update is terrible. You’re locked in endless screens that you can’t exit. I had an existing account and the pop ups on login won’t let me sign in, instead throw me into a cycle of (only option) re-signing up and then telling me I already have an account but not giving me an actual login option. It’s so nu laden and won’t reset on restart, I simply skipped going to Joe’s today. Until you fix it, I won’t go back. The pre-ordering option was priceless. Your developers clearly did zero bug testing.

The new app refuses to show my recent order. I also clicked on the $2 off and it didn’t work. And why can’t you scan the bar code anymore? The baristas were also confused.

The old app was great. It was easy. This is way more complicated and takes longer and the fact that I have to put my security code in every single time is silly. we love our Joe location and wish it was easier to use this app. Thank you.

Too many steps to re-log in. Don’t like the feel and numerous colors. I appreciated the calming blue of the previous. Orders no longer saved extending the ordering process.

Love this place. Love the staff! Joes has become a staple in my work day since I discovered it. I prefer Joes over Starbucks and Dunkin’ Donuts any day!

App works well and order is always prepared promptly. Rewards are also great! I love all the customizable options, but the one thing missing is being able to add sugar or sweetener (can only add flavor syrup right now).