John Jacobs Eyewear

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Please don’t buy in this application

Why you sell JJ separately in a different app if you cant maintain it. Nothing seams to work in this app. After your latest update the app is now completely unusable. Your monitoring systems should have detected it by now. If it could not its a big shame and let me tell you by industrial standards we consider this as a Major Incident when the app is completely unusable causing 100% business loss. Or maybe your doing enough business thru your main app, that you dont care any more for the JJ app.

App is not working smoothly.Even After updating a pop up message shows up for asking you to update the app even if you have updated it and thus preventing you to scroll through the app!

The lens that are of wrong prescription. It had issues with colour coating. I visited an ophthalmologist and had to buy new lens again. John Jacobs pride on their amazing lens and I bought their top of the line lens. This is very disappointing and expensive.

Shopping on this app is so breezy!

Great app for Eyewear shopping.

A glitch-free experience; I strongly recommend this app.

I am trying to use the JJ app but it seems there is some 500 internal error and this error is showing from past 2 months. If this is intentionally done by John Jacob to increase the offline store sales then it could turn into one of the biggest mistakes as it will directly affect the reputation of the company.

No option for return