Bad support and lags
My game crashed and the red DNA that I had been collecting for a very long time disappeared. I contacted support and I received an answer that they could not check this in any way and would not do anything about it. I'm very angry and very upset, I played this game for several years and collected DNA for a very long time. I'm deleting this game. Why does support exist if it doesn’t care about the problems of its players. I just wanted justice, because the fact that I simply had missing DNA and the support did absolutely nothing was very unfair.