Karwa Journey Planner

The app works well but could benefit from minor improvements, such as: - Splitting Name and Surname Field - Allowing tickets to be downloaded to Wallet App - Removing references to money from free tickets

I’ve used this App several times since I arrived in Qatar and it is well laid out & designed. So far the information it has provided has been accurate and helpful. Minor issues are the results of a trip planning request are not in arrival order, so you need to scroll through the results to see what suggestion is best. It’s easy to miss the quickest journey if your not careful. When placing feedback, the fields don’t auto fill, so are not formatted for name etc. The comment section also doesn’t trigger my iPhone to offer spelling corrections so isn’t recognized appropriately. But these are minor issues on an otherwise very useful application.

This app is so deeply flawed. I logged out and logged in. I’ve tried logging in for thousand of times. The screen loads but never goes inside the app. I tried purchasing the metro QR. the app says I already purchased it but it doesn’t show in my card list. How will I use the metro link bus if I can’t open the QR. please maintain your app properly. Fix the issues.

Trying for last 2 days it’s not going beyond login…some time then not sending SMS… if you making mandatory to travel then please make sure service work

My online recharge is not reflecting in my balance, though it is showing recharge successfull. I have contacted customer care and sent a mail but no response.

i can’t find proper bus timing and almost not user friendly different to used places make more better to use.

VERY BAD APP....NOT USER FRIENDLY

Bad experience for bus timings in app the timings of bus it’s absolutely wrong please improve it

Busses are excellent. Drivers are good. But why it is either early or very late according to the application.

Buses cannot be seen on the App for T602 Bus for up and down both ways