KCTCU

I do like the app a lot however I would like to see some kind of quickpay options or zelle soon

Love having access to our accounts.I always have peace of mind about my banking Thanks .indeed I do have peace of mind

Decent all. A little uncle are about negative being in grey. But once you figure it out it’s fine. Doesn’t let you go back through records very far though.

As an app, it’s pretty user friendly and the costumer service has always been good when I’ve had issues. Just wish it wasn’t down so often for updates and it occasionally logs me out of my account and I can’t always remember my password so I have to call to reset. Otherwise, easy to navigate and a good bank overall.

I really like the app. The only problem is I had probs moving $ from Christmas club to checking.

Other apps I have full access to my accounts. Here it is hard to pull up specific information, I can’t get to my statements, etc

I love this app, but can only give it a 2 star rating due to the continuous problem with the mobile deposit feature. Although it is “endorsed” For Mobile Deposit Only, I cannot get the deposit to go through. Instead, I receive an error message telling me to write For Mobile Deposit Only. Calls to KCTCU only result in an empathetic ear suggesting that I be sure to endorse my check For Mobile DepotOnly. Oh, and did you know that once you’ve endorsed it For Mobile Deposit Only it’s darn near impossible to get it deposited any other way?

Please allow us the option to force deposit checks that ARE signed but the camera won’t read. I constantly receive errors saying “must endorse check” but it’s only because the a.i. Isn’t registering that it’s signed.

I had hoped that during the pandemic and lockdown it would be possible to deposit a check bigger that $1000.

No complaints KCT customer for many years.